Massachusetts General Hospital (MGH) is a celebrated institution with over two centuries of excellence in healthcare and medical research. It serves as the primary and largest teaching hospital affiliated with Harvard Medical School, where the vast majority of its medical staff also hold faculty positions.
In 2021, MGH launched a groundbreaking philanthropic campaign, The Campaign for Mass General, aiming to raise $3 billion in funds to advance its mission, rooted in patient care, discovery, education, and community service. The campaign is a testament to MGH’s unwavering dedication to pushing the boundaries of medical science and providing exceptional healthcare to all who depend on its services.
The Opportunity
The Director of Donor Experience and Engagement at MGH will play a pivotal role in managing the Principal Gifts Stewardship program, focusing on the hospital’s top-tier donors and prospects. This individual will work collaboratively with their Donor Relations and frontline colleagues to develop innovative and meaningful stewardship opportunities for the hospital’s most generous contributors. The Director will also oversee the principal recognition society and manage a stewardship portfolio, ensuring that donors receive the highest level of recognition and appreciation.
The role demands a data-driven and team-oriented approach, with the ideal candidate possessing at least seven years of experience leading teams and managing programs in a complex organization. This individual will lead efforts to create new initiatives and enhance existing deliverables to promote donor retention, inform donors about the impact of their philanthropy, and inspire further giving.
Reporting to the Senior Director of Donor Relations, the Director serves as the stewardship manager for a portfolio of $5 million-plus donors, collaborating with gift officers to create and implement proactive, strategic, and customized stewardship plans, including custom gifts and communications. This position is not just about stewardship; it’s about crafting an exceptional experience that reflects the institution’s esteemed reputation.